4714 N Milwaukee Ave
Chicago, IL 60630
Monday & Friday, 10 a.m. – 7 p.m. CST
Tuesday – Thursday, 10 a.m. – 6 p.m. CST
Saturday, 10 a.m. – 5 p.m. CST
Frequently Asked Questions
Please read our FAQ before sending us a message.
If you wish to make changes or cancel an order from our online store, cancel through your store account, or call us at (773)-205-0639.
If you cannot get in contact with us during business hours, or if you call when our main store is closed, send us an email to firstname.lastname@example.org with your details.
You may also fill out a form on this page.
If you wish to cancel an order 24 hours after it has been submitted, we may not be able to cancel your order since it may already be on its way.
Shipping for your order is calculated at checkout. You may either choose Standard or Priority shipping. The final cost of shipping is dependent on your location and order weight.
Shipping for orders above $99 is FREE.
Most items in stock are shipped within 1 to 5 days. However, please be aware that with a minimal, unavoidable delay on our part, coupled with courier shipping times, your package may not arrive for up to two weeks. Rest assured we are doing everything we can to get your order to you as quickly as possible.
When you order and payment is received, we act as fast as possible to send out your package. We will try to send out packages on Monday, if ordered Friday through Sunday, but for sure they will be sent out Tuesday. All other orders during the week get sent out the following business day at the earliest.
We do not send out individual invoices for orders as of this moment, but they can be requested by contacting us by phone or email.
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